Posted on Oct 06, 2020 In Business, Collaboration, Connectivity
Technology is a Game Changer for Financial Institutions in the 'New Normal
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Posted on Oct 05, 2020 In Business, IVR, VOIP
An Interactive Voice Response script (IVR) or auto-attendant greeting is probably the first thing most callers hear when contacting your business.
Posted on Sep 01, 2020 In Contact Centre
Over the last 20 years methods of communication have dramatically changed...
Posted on Aug 24, 2020 In Mobile
In a world that’s constantly changing, a little reliability can go a long way—and that means the right small business phone system...
Posted on Aug 22, 2020 In Collaboration
Video conferencing is on the up. Fast-tracked by the rise in home working, with mobile app downloads reaching 62m during the week between the 14th and ...
Posted on Aug 21, 2020 In VOIP
The future for customer service operations will undergo a dramatic rethink in every organisation and their respective departments...